Each year companies invest millions of dollars in capital to meet the ever changing IT demand of today’s workplace. Yet few companies know how to accurately evaluate the content and the value of their networks. This leads to a less than optimal situation which negatively impacts budgets.

Actually, it is very difficult to reduce the operation costs without having specialised tools.

An employee’s productivity can be optimized if IT is able to accurately forecast, then measure and control the changing IT needs of the business. Optimization leads to tighter cost control and improved ROI.

An effective asset management solution must give the Chief Information Officer the answers to the following questions:

  - How much does the use of each computer, including service, exactly cost?

  - Can I back-invoice the computer service by department or cost center?

  - Are software licences under control? Don’t we pay too much? How important are
   unlicensed versions?

  - Can the company support the brand new ERP application or the last Windows OS?
   How is it possible to control the costs of such an upgrade?

  - What is the real quality that the IT department can bring to end-users?
   Can we evaluate it? Can we commit on Quality of Service levels?

Developing an in-house solution for asset management which is efficient and can be deployed with ease in a large scale environment is not an easy task, not to mention that it will require the expertise of specialists.

The service offering allows the IT team to address all these points very simply and to provide value to the business.